Privacy Policy

When you purchase something from RobotVac Parts Co, we collect personal information such as your name, billing address, shipping address, email address, and payment details as part of the buying and selling process.

When you browse our website, we automatically receive certain technical information such as your Internet Protocol (IP) address, browser type, device information, and operating system. This helps us understand how visitors use our site and improve the overall experience.

How do you get my consent?
When you provide personal information to complete a transaction, place an order, request support, or interact with our chatbot, you consent to our collection and use of that information for those specific purposes.

If we request your information for secondary purposes (such as marketing emails), we will either ask for your explicit consent or provide you with the option to opt out.

How do I withdraw my consent?
You may withdraw your consent at any time by contacting us through our Contact page, subject to legal and operational requirements.

We may disclose your personal information if required by law or if you violate our Terms of Service.

We may also share necessary information with trusted service providers strictly for the purpose of fulfilling orders, providing customer support, processing payments, or operating our website.

We use third-party providers such as:

• Payment processors
• Website hosting platforms
• Analytics services (e.g., Google Analytics)
• Advertising platforms (e.g., Meta/Facebook)
• Chat and customer support tools
• Order fulfillment and shipping partners

These providers collect, use, and disclose your information only to the extent necessary to perform their services. Each provider has its own privacy policy, and we encourage you to review them.

Some service providers may be located in jurisdictions different from yours or ours. Your information may therefore be subject to the laws of those jurisdictions.

Once you leave our website or are redirected to a third-party site, this Privacy Policy no longer applies.

We take reasonable precautions and follow industry best practices to protect your personal information from loss, misuse, unauthorized access, disclosure, alteration, or destruction.

Payment information is encrypted using Secure Socket Layer (SSL) technology and handled in compliance with PCI-DSS standards. No method of transmission or storage is 100% secure, but we take commercially reasonable steps to protect your data.

We use cookies and similar technologies to:

• Improve site functionality
• Analyze traffic and usage patterns
• Measure advertising effectiveness
• Personalize content and offers

Cookies do not typically identify you personally. You may disable cookies through your browser settings, though some site features may not function properly as a result.

We may use analytics and advertising tools such as Google Analytics and Meta Pixel to understand visitor behavior and improve marketing performance.

These tools may collect information such as pages visited, time spent on site, device and browser information, and referral sources. This data is used in aggregate form and does not directly identify individual users.

By using this site, you represent that you are at least the age of majority in your jurisdiction or that you have consented to allow any minor dependents to use this site.

We reserve the right to update or modify this Privacy Policy at any time. Changes will take effect immediately upon posting to the website.

If material changes are made, we will update the “Last updated” date at the top of this page.

If RobotVac Parts Co is acquired or merged with another company, your information may be transferred to the new owners to continue operations.

If you would like to access, correct, amend, or delete any personal information we have about you, register a complaint, or request additional information, please contact us via our Contact page.